FAQ

How do I place an order?

You can place an order online by adding products to your cart and proceeding to checkout where you can pay via card or zapper or you can email us on info@bbccosmetics.co.za with your order and we will send through an invoice. Once payment is received your order will be dispatched

Can I pay cash?

We do understand that not everyone has a bank account so you can pay cash when you pick up your order. There are no cash payments available if the goods are being couriered.

Can I pick up my order?

Yes of course, we are based in Glenwood Durban. Email us on info@bbccosmetics.co.za or drop us a message on 0715956633 and we will send through our address ( by appointment only)

Are the products safe to use on my kids?

Why yes they are! Our exciting and fun range is specifically designed for the little ones, as they contain no harsh chemicals. They are (like any other soaps/body products) not edible so supervision is required for the really young ones

Is there a discount on wholesale orders?

Yes, a minimum quantity of 20 of the same product is required for a discounted rate

Can I resell your products?

We would love that, drop us a mail on info@bbccosmetics.co.za to find out how

Can the orders be customized?

Yes we can customize your order with your ribbon color or specific requirement i.e.; color of bath bomb to match your company logo or color scheme

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